Hi, I’m Ahmed, I studied, taught and managed Cabin Crew for the past 27 years. Along with my Business administration studies I worked with 2 airlines, Royal Air Maroc and Air Arabia where I have helped hundreds of young people to secure their dream job to become a flight attendant. I’m currently running, International Airlines and Tourism Academy - IAT Academy, a Cabin Crew and Tourism School in Morocco managed through clear orientation and development to ensure highest standards of performance and productivity are achieved and maintained. My main focus: - Ensure hospitality and cabin crew training High Quality Service delivery, objectives, standards and requirements; - Provide the trainee trainer course; - Serve as a mentor, coach and guide to senior staff, - Identify first-class staff: instructors and examiners performance and ensure regular one-to-one communication and feedback; - Provide customer orientation including (students, parents, airlines, national civil aviation authority, and ministry of professional training) by answering their questions. - Provide advice, and promote the centre to reach High Quality achievements; - Provide guidance, for program activities including partnerships development, as well as marketing, media relations, public relations and issues management activities.

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Coronavirus: What impact on Airlines and Tourism industry ? – By Ahmed Haouaria

18 Fév 2020

Overview Coronavirus: Nearly 1900 dead, However, WHO is reassuringMore than 73,000 people have been infected, but ...

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How Boeing 747 managed to impose its global supremacy and build up a profitable position for over 50 years? By Ahmed Haouaria

13 Fév 2020

When on April 14, 1995, I made my first flight as a Cabin Crew Member on the Boeing 747-200 with my former company Royal ...

More Details
photo

2020 New insights: what is new about Iberia ?

08 Fév 2020

With a relatively strong brand among airlines in Spain, Iberia is improving its flight offer net and Skytrax rating as a ...

More Details

Crew Topics

photo

Coronavirus: What impact on Airlines and Tourism industry ? – By Ahmed Haouaria

18 Fév 2020

Overview Coronavirus: Nearly 1900 dead, However, WHO is reassuringMore than 73,000 people have been infected, but ...

More Details
photo

How Boeing 747 managed to impose its global supremacy and build up a profitable position for over 50 years? By Ahmed Haouaria

13 Fév 2020

When on April 14, 1995, I made my first flight as a Cabin Crew Member on the Boeing 747-200 with my former company Royal ...

More Details
photo

2020 New insights: what is new about Iberia ?

08 Fév 2020

With a relatively strong brand among airlines in Spain, Iberia is improving its flight offer net and Skytrax rating as a ...

More Details
More Crew Topics