Hi, I’m Ahmed, I studied, trained and managed Cabin Crew for the past 27 years. Along with my Business Administration studies I worked with 2 airlines, Royal Air Maroc and Air Arabia where I have helped hundreds of young people to secure their dream job to become a flight attendant and eventually airlines and hospitality professionals. I’m currently running, International Airlines and Tourism Academy - IAT Academy, a Cabin Crew and Tourism School in Morocco managed through clear orientation and vision to ensure highest standards of performance and productivity are achieved and maintained. My main focus: - Ensure hospitality and cabin crew training High Quality Service delivery, objectives, standards and requirements; - Provide the trainee trainer course; - Serve as a mentor, coach and guide to senior staff, - Identify first-class staff: instructors and examiners performance and ensure regular one-to-one communication and feedback; - Provide customer orientation including (students, parents, airlines, national civil aviation authority, and ministry of professional training) by answering their questions; - Provide advice, and promote training to reach High Quality achievements; - Provide guidance, for program activities including partnerships development, as well as marketing, media relations, public relations and issues management activities.

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Cabin Crew appearance and image: ALWAYS on point - By Ahmed Haouaria

02 Mai 2022

You never get a second chance to make a first impression.      Andrew Grant Overview ...

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How airline's fight against the unruly disruptive passengers' behavior? - By Ahmed Haouaria

24 Avr 2022

My motive for exploring so many subjects was that I wanted to study research topics covering more than one airline's ...

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Teaming up: from a Cabin Crew Perspective – By Ahmed Haouaria

17 Avr 2022

As per International Civil Aviation Organization ICAO, the majority of aircraft accidents are related to human factors ...

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Crew Topics

photo

Cabin Crew appearance and image: ALWAYS on point - By Ahmed Haouaria

02 Mai 2022

You never get a second chance to make a first impression.      Andrew Grant Overview ...

More Details
photo

How airline's fight against the unruly disruptive passengers' behavior? - By Ahmed Haouaria

24 Avr 2022

My motive for exploring so many subjects was that I wanted to study research topics covering more than one airline's ...

More Details
photo

Teaming up: from a Cabin Crew Perspective – By Ahmed Haouaria

17 Avr 2022

As per International Civil Aviation Organization ICAO, the majority of aircraft accidents are related to human factors ...

More Details
More Crew Topics