Hi, I’m Ahmed, I studied, trained and managed Cabin Crew for the past 27 years. Along with my Business Administration studies I worked with 2 airlines, Royal Air Maroc and Air Arabia where I have helped hundreds of young people to secure their dream job to become a flight attendant and eventually airlines and hospitality professionals. I’m currently running, International Airlines and Tourism Academy - IAT Academy, a Cabin Crew and Tourism School in Morocco managed through clear orientation and vision to ensure highest standards of performance and productivity are achieved and maintained. My main focus: - Ensure hospitality and cabin crew training High Quality Service delivery, objectives, standards and requirements; - Provide the trainee trainer course; - Serve as a mentor, coach and guide to senior staff, - Identify first-class staff: instructors and examiners performance and ensure regular one-to-one communication and feedback; - Provide customer orientation including (students, parents, airlines, national civil aviation authority, and ministry of professional training) by answering their questions; - Provide advice, and promote training to reach High Quality achievements; - Provide guidance, for program activities including partnerships development, as well as marketing, media relations, public relations and issues management activities.

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Becoming a Cabin Crew: A dream Job - By Ahmed Haouaria

23 Jan 2022

Providing an outstanding flight experience to airlines passenger, that’s airlines, standard, let’s say the ...

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Post-COVID 19 recovery: What challenges lie ahead for Air Transport Sector ? - By Ahmed Haouaria

18 Jan 2022

Published on June 5, 2020 After an unprecedented shock, air transport sets off to take off with an anti-COVID-19 ...

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What roles do airplane doors play in the flight process? By Ahmed Haouaria

16 Jan 2022

Among the questions that intrigue many people who usually fly on an airplane, there is that of emergency exits. In ...

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Crew Topics

photo

Becoming a Cabin Crew: A dream Job - By Ahmed Haouaria

23 Jan 2022

Providing an outstanding flight experience to airlines passenger, that’s airlines, standard, let’s say the ...

More Details
photo

Post-COVID 19 recovery: What challenges lie ahead for Air Transport Sector ? - By Ahmed Haouaria

18 Jan 2022

Published on June 5, 2020 After an unprecedented shock, air transport sets off to take off with an anti-COVID-19 ...

More Details
photo

What roles do airplane doors play in the flight process? By Ahmed Haouaria

16 Jan 2022

Among the questions that intrigue many people who usually fly on an airplane, there is that of emergency exits. In ...

More Details
More Crew Topics